Today at a staff meeting I shared with our team my weekly Leadership Minute, where I seek to give a quick encouragement that will help us become better leaders. This week I spoke on Communicating Clearly: Making sure what is said is what is heard.
Many times I find that good communication is sacrificed for verbiage, and the message is lost in the words. Let's face it: many people like to hear themselves talk. And their talking isn't always communicating.
So what do we do? I suggest that we consider our audience. Ask, Who am I seeking to communicate with, rather than what am I seeking to communicate? Remember, our goal is communication, rather than simply sounding good.
Also, careful word choice will always produce better results than using choice words. Think about what you are saying. Don't just say what you are thinking.
Bottom line: It’s not what you said that matters, but it’s what the other person understood that makes for successful communication.